This Device Has Been Blocked from Network Use

Re: This Device Has Been Blocked from Network Use

Postby justinbohannon » Mon Feb 04, 2013 10:11 pm

I have also been blocked from service. I guess I need 4 more posts.
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Re: This Device Has Been Blocked from Network Use

Postby ST - Jany » Tue Feb 05, 2013 11:20 am

Hi pctel. My name is Straight Talk Jany. Sorry that you’re having a problem. Has your issue been taken care of? If not, please let us know to further assist you. Thanks.
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Re: This Device Has Been Blocked from Network Use

Postby ST - Jany » Tue Feb 05, 2013 11:22 am

Hi birdog. My name is Straight Talk Jany. Has your issue been resolved? Please let us know. Thanks.
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Re: This Device Has Been Blocked from Network Use

Postby ST - Jany » Tue Feb 05, 2013 11:24 am

Hi justinbohannon. My name is Straight Talk Jany. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
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Re: This Device Has Been Blocked from Network Use

Postby kimbrangaccio » Tue Feb 05, 2013 5:55 pm

posting to be able to reply..says you need 5. Need help with phone...
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Re: This Device Has Been Blocked from Network Use

Postby dayanif » Fri Feb 15, 2013 9:17 pm

SAME PROBLEM
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Re: This Device Has Been Blocked from Network Use

Postby clsgemini » Wed Feb 20, 2013 11:43 pm

I am having this same problem. PLEASE HELP!!!!!
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Re: This Device Has Been Blocked from Network Use

Postby Jhonally_ST » Fri Feb 22, 2013 6:50 am

Hi dayanif and clsgemini. My name is StraightTalk Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.
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Re: This Device Has Been Blocked from Network Use

Postby secretasianman » Sat Feb 23, 2013 2:21 am

AT&T and T-Mobile have started sharing and blacklisting IMEIs of stolen phones.

You are likely getting this message because you:

1) Stole the phone.
2) Unknowingly bought a stolen phone.
3) Bought a phone from a seller who later reported it stolen for insurance purposes.

Straight Talk resells AT&T and T-Mobile service. The IMEI of your phone is registered to the network when you turn the phone on. AT&T or T-Mobile (depends on whose network you chose to use) recognizes the blacklisted IMEI and deactivates the account Straight Talk resold to you.

Basically after contacting Straight Talk, they need to get your account re-activated. You will likely not be able to use the blacklisted phone... ever.
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Re: This Device Has Been Blocked from Network Use

Postby marcoss20 » Fri Feb 21, 2014 1:51 am

i need help i been on the phone with both att and st with no help at all
when i try to make a call i get a message"im sorry this deivce has been black from network use"
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