Phone activated, but can't make or receive calls

Phone activated, but can't make or receive calls

Postby Rebel60 » Sun Mar 18, 2012 10:25 pm

I transferred my old ST phone number to my new Samsung Galaxy SII today. I set up the ST APN settings, I get 4g status at top of screen & the signal bars sometimes I get 3 sometimes none, sitting in same place, not moving. I can send a text message & receive text, called my girlfriend phone, it rings but it doesn't connect, also my phone rings but when I press answer, it doesn't connect.
need help please asap. will be traveling tomorrow morning & need my phone.
Rebel60
 
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Re: Phone activated, but can't make or receive calls

Postby Jennifer_ST » Sun Mar 18, 2012 10:34 pm

Hi Rebel60. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Jennifer_ST
 
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Re: Phone activated, but can't make or receive calls

Postby Rebel60 » Sun Mar 18, 2012 10:58 pm

Ok Jennifer, I got your PM & sent a reply. waiting to hear from you.
Rebel60
 
Posts: 13
Joined: Tue Feb 14, 2012 10:55 am

Re: Phone activated, but can't make or receive calls

Postby Rebel60 » Sun Mar 18, 2012 11:27 pm

Never heard anymore from jennifer at ST, but I can now make & receive calls. I don't know if she did something or I just didn't know how to place/answer calls on this phone. Anyway hope everything will work now.
Rebel60
 
Posts: 13
Joined: Tue Feb 14, 2012 10:55 am

Re: Phone activated, but can't make or receive calls

Postby Charisse » Thu Mar 22, 2012 3:23 am

Hi Rebel60. My name is StraightTalk Charisse. We're glad your issue has already been resolved. Should you need further assistance, just let us know. Thanks.
Charisse
 
Posts: 1032
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Re: Phone activated, but can't make or receive calls

Postby sleepyd62 » Sat Apr 14, 2012 8:42 am

i need some help also if someone would plz respond to me
david griffin
sleepyd62
 
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Location: beaulaville nc

Re: Phone activated, but can't make or receive calls

Postby RochelleMJ » Sun Apr 22, 2012 3:08 am

I cant get through on the phone past the voice it does not give me the option to talk to any one. I got a service card and put it in i still cant get my phone to work, says its activated but i cant make or recieve calls. Mad and need my phone bad. By RochelleMJ
RochelleMJ
 
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Re: Phone activated, but can't make or receive calls

Postby Anne_ST » Sun Apr 22, 2012 5:16 am

Hi sleepyd62. How can we help you?
Anne_ST
 
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Re: Phone activated, but can't make or receive calls

Postby Anne_ST » Sun Apr 22, 2012 5:18 am

Hi RochelleMJ. My name is Straight Talk Anne. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
Anne_ST
 
Posts: 2116
Joined: Thu Mar 24, 2011 2:04 am

Re: Phone activated, but can't make or receive calls

Postby lawdog333 » Mon Jul 23, 2012 11:16 pm

cannot make or receive text or calls after activation with signal bars and purchased plan starting today
lawdog333
 
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Joined: Mon Jul 23, 2012 11:05 pm

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