cant refill my account!

cant refill my account!

Postby Scain1988 » Fri Mar 16, 2012 10:38 pm

I'm not able to refill my account with a refill card i baught at Walmart. My account expires today. What should I do? I tried it over the phone and over the internet. It is not working.
Scain1988
 
Posts: 5
Joined: Fri Mar 16, 2012 10:29 pm

Re: cant refill my account!

Postby Jennifer_ST » Fri Mar 16, 2012 10:43 pm

Hi Scain1988. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Jennifer_ST
 
Posts: 2038
Joined: Fri Sep 03, 2010 10:06 am

Re: cant refill my account!

Postby Scain1988 » Fri Mar 16, 2012 11:03 pm

I can't send you a private message and I don't think its safe enough to send you my imei # on the open forum. Help please....
Scain1988
 
Posts: 5
Joined: Fri Mar 16, 2012 10:29 pm

Re: cant refill my account!

Postby Scain1988 » Fri Mar 16, 2012 11:05 pm

Imei # xxx xxx xxx xxx xxx xxx
Last edited by Shelly_ST on Sat Mar 17, 2012 4:52 am, edited 1 time in total.
Reason: Editing post for security reason. Customer posted the phone's ESN/Serial Number.
Scain1988
 
Posts: 5
Joined: Fri Mar 16, 2012 10:29 pm

Re: cant refill my account!

Postby Scain1988 » Sat Mar 17, 2012 12:14 am

Jennifer_ST wrote:Hi Scain1988. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

My imei # xxx xxx xxx xxx xxx xxx
Last edited by Shelly_ST on Sat Mar 17, 2012 4:53 am, edited 1 time in total.
Reason: Editing post for security reason. Customer posted the ESN/Serial number.
Scain1988
 
Posts: 5
Joined: Fri Mar 16, 2012 10:29 pm

Re: cant refill my account!

Postby Shelly_ST » Sat Mar 17, 2012 4:57 am

Hi, Scain1988. My name is Straight Talk Shelly. Let me continue to help you. Please check your forum inbox for a message so we can resolve this issue for you. Thank you.
Shelly_ST
 
Posts: 1328
Joined: Fri Sep 03, 2010 11:11 am


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