Wrong Caller ID Name (Landline Phones)

Wrong Caller ID Name (Landline Phones)

Postby MichaelShawJr » Tue May 07, 2013 5:10 am

Hey, so everytime I call someones landline number from my Straight Talk cellphone, my name appears as someone else's name, and it gets aggravating because some people think Im a telemarketer or something and wont answer. I would like it to say my Full name as stated in my personal information on my account. What can I do to solve this issue? Thanks in Advance! :D
MichaelShawJr
 
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Joined: Tue May 07, 2013 5:04 am

Re: Wrong Caller ID Name (Landline Phones)

Postby ST - Ashley » Tue May 07, 2013 8:58 am

Hi MichaelShawJr. My name is Straight Talk Ashley. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message.
ST - Ashley
 
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Re: Wrong Caller ID Name (Landline Phones)

Postby bill@dietrich5.net » Fri Jun 02, 2017 4:19 pm

I have the exact same problem - how is this resolved?
bill@dietrich5.net
 
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Joined: Fri Jun 02, 2017 4:14 pm

Re: Wrong Caller ID Name (Landline Phones)

Postby ST - Mark » Fri Jun 02, 2017 4:23 pm

Hi bill@dietrich5.net. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: Wrong Caller ID Name (Landline Phones)

Postby pjblv123 » Fri Aug 21, 2020 2:40 pm

When I place a call or a text, the people who receive my call or text, tell me that my name comes up on their caller ID as Reuben, but that is not my name. How do I correct this?
pjblv123
 
Posts: 1
Joined: Fri Aug 21, 2020 2:33 pm

Re: Wrong Caller ID Name (Landline Phones)

Postby ST - Mark » Sat Aug 22, 2020 11:31 am

Hi pjblv123. My name is Straight Talk Mark. We're sorry to hear that you are having this issue. For us to resolve it immediately, we need to take this issue offline. Please check your Forum inbox. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks!
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: Wrong Caller ID Name (Landline Phones)

Postby les911Hill » Mon Nov 09, 2020 8:13 pm

I have the wrong caller ID for my phone number it shows the company I used to work for can you help me get it corrected to my name?
les911Hill
 
Posts: 2
Joined: Mon Nov 09, 2020 8:05 pm

Re: Wrong Caller ID Name (Landline Phones)

Postby ST - Mark » Tue Nov 10, 2020 10:48 am

Hi les911Hill. My name is Straight Talk Mark. Our sincere apologies to hear that you are having an issue with your Caller ID feature. Yes, we will be glad to help you with your issue. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.
ST - Mark
 
Posts: 2538
Joined: Thu Jun 14, 2012 11:46 am


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