No active line on account
Posted:
Wed May 05, 2021 12:12 pmby byrdman2001
About 10 days ago I left T-Mobile and switched to Straightalk. The port and the phone are working but when I logon to my account, it shows NO ACTIVE LINE. I have contacted support on multiple occasions with no resolution.
Any assistance would be appreciated.
Re: No active line on account
Posted:
Wed May 05, 2021 12:58 pmby ST - Mark
Hi byrdman2001. My name is Straight Talk Mark. We're sorry to hear that you are caught in this situation. Allow us to check your account so that we can resolve it immediately. To better assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.