No active line on account

No active line on account

Postby byrdman2001 » Wed May 05, 2021 12:12 pm

About 10 days ago I left T-Mobile and switched to Straightalk. The port and the phone are working but when I logon to my account, it shows NO ACTIVE LINE. I have contacted support on multiple occasions with no resolution.

Any assistance would be appreciated.
Posts: 1
Joined: Wed May 05, 2021 12:09 pm

Re: No active line on account

Postby ST - Mark » Wed May 05, 2021 12:58 pm

Hi byrdman2001. My name is Straight Talk Mark. We're sorry to hear that you are caught in this situation. Allow us to check your account so that we can resolve it immediately. To better assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
Posts: 2556
Joined: Thu Jun 14, 2012 11:46 am

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