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Cannot Active BYOD

PostPosted: Wed Mar 24, 2021 7:48 pm
by itstime
I was able to activate the 1st with no issue. The same model phone keeps receiving "We cannot process your transaction with the information provided. Please contact our Customer Care Center at 1-877-430-CELL (2355) for further assistance.

CS says to post here.


Re: Cannot Active BYOD

PostPosted: Fri Mar 26, 2021 10:01 am
by ST - Mark
Hi itstime. My name is Straight Talk Mark. We're sorry to hear for the trouble that you have experienced in activating your other phone. We will be happy to help you in resolving your issue. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word ACTIVATE to 611611. Thank you for contacting us.