Adding 2nd phone to account

[Azzidana]

I want to add my daughters phone to my account. It is a already activated phone and we use straight talk every month. I just need her on my account. The CS rep I talked to told me to wait till her end service day which was yesterdsy and then I could add it but everytime I try to it says wrong serial, wrong phone number. Or the worst this phone number isnt associated with this account. Obviously I'm trying to add it. Very frustrating. Help

[ST - Mark]

Hi Azzidana. My name is Straight Talk Mark. We're sorry to hear that you are having this situation. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.