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I need a copy of my call log

PostPosted: Wed Jul 15, 2020 2:52 pm
by Sevnty7
Hi my phone got broken so I bought a new one but I need a number from my other phone . Can I please get a copy of my call log .

Re: I need a copy of my call log

PostPosted: Mon Jul 20, 2020 10:45 am
by ST - Mark
Hi Sevnty7. My name is Straight Talk Mark. Sorry to hear that. We will be able to fulfill a customer’s request under special circumstances. However, we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. For further assistance, kindly call one of our customer care representatives at 1-877-430-2355. Our customer service representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thanks.