Home Phone Issues

Home Phone Issues

Postby CBuswell » Tue Mar 10, 2020 12:28 pm

Good afternoon, I have two issues:

Our name does not appear correctly when we call people. It does not come up as us so people don't answer. How do we get this corrected? We have had our phone number for over 3 years.

Second problem is that we quite often get a fax tone in the background when we get calls. How do we stop this?

Thank you, Caroline Buswell
Posts: 1
Joined: Tue Mar 10, 2020 12:20 pm

Re: Home Phone Issues

Postby ST - Mark » Wed Mar 11, 2020 9:32 am

Hi CBuswell. My name is Straight Talk Mark. We're sorry to hear that. Let us help you in resolving your ongoing issues. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
Posts: 2427
Joined: Thu Jun 14, 2012 11:46 am

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