NEW SERVICE/PHONE STILL NOT ON NETWORK

NEW SERVICE/PHONE STILL NOT ON NETWORK

Postby CK_28 » Mon Mar 02, 2020 7:47 am

I purchased a new phone and service on 28 Feb. I activated online and via phone that evening. It is STILL not registered on the network making it inoperable. I have called support several times and I just get routed to a myriad of help technicians who instruct me to follow the same steps over and over again. Nothing has been resolved. What is my next option so that I may actually receive the service I paid for?
CK_28
 
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Joined: Mon Mar 02, 2020 7:42 am

Re: NEW SERVICE/PHONE STILL NOT ON NETWORK

Postby ST - Mark » Mon Mar 02, 2020 11:28 am

Hi CK_28. My name is Straight Talk Mark. We are sorry about your issue. Let us help you in resolving your ongoing issue. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am


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