LG Stylo 3 data issues

LG Stylo 3 data issues

Postby sdickison » Fri Feb 07, 2020 5:57 pm

About three days ago I suddenly became unable to send and receive MMS messages. I tried using the 611611 service with the APN message and it sent back and had me install two different APNs which I did. Since that time I’ve been unable to use 4g data or send mms messages. I am able to send standard text and make calls. Any bel would be appreciated.
sdickison
 
Posts: 2
Joined: Fri Feb 07, 2020 5:48 pm

Re: LG Stylo 3 data issues

Postby ST - Mark » Sat Feb 08, 2020 11:15 am

Hi sdickison. My name is Straight Talk Mark. We're sorry for the trouble this has caused you. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: LG Stylo 3 data issues

Postby sdickison » Sun Feb 09, 2020 10:49 am

Some more information:
APN #1
Name: Tracfone_APN
APN: wap.tracfone
MCC: 310
MNC: 260
Authentication Type: PAP
APN type: default
APN protocol: IPv4
Roaming APN protocol: IPv4

APN #2

Name: Tracfone_MMS
APN: wap.tracfone
MMSC: http://TF.mmsmvno.com/mms/wapenc
MCC: 310
MNC: 260
Authentication Type: PAP
APN type: mms
APN protocol: IPv4
Roaming APN protocol: IPv4

The settings on the web site at: https://www.straighttalk.com/wps/portal/home/help/apn:


FIELD SETTINGS
APN wap.tracfone
AUTH_TYPE None
MMSC http://TF.mmsmvno.com/mms/wapenc
MMS_APN_TYPE default,mms,supl


There are several key differences in there.No combination of what's there works on my phone. The phone is an LG Stylo 3, model number LGMP450.
sdickison
 
Posts: 2
Joined: Fri Feb 07, 2020 5:48 pm

Re: LG Stylo 3 data issues

Postby ST - Mark » Mon Feb 10, 2020 10:04 am

Hi sdickison. My name is Straight Talk Mark. Thank you for the information that you have provided. However, we need to check your account so we can verify it. I have sent you a private message. Please check your Forum inbox. You can also text the word HELP to 611611.
ST - Mark
 
Posts: 2175
Joined: Thu Jun 14, 2012 11:46 am


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