Hotspot help please?

Hotspot help please?

Postby ClarenceWinter » Fri Nov 22, 2019 7:56 pm

I have a note 4 that was brought onto straight talk years ago with the byop thing, was notified that I get free 10gb hotspot with my unlimited plan, but when I go to use it, I'm greeted with a message saying I need to subscribe to verizon hotspot. How annoying. Is there a workaround for this or is this straight talks way of making people buy a straight talk branded phone?
ClarenceWinter
 
Posts: 1
Joined: Fri Nov 22, 2019 7:51 pm

Re: Hotspot help please?

Postby ST - Larry » Sat Nov 23, 2019 1:34 pm

Hi ClarenceWinter. I'm sorry that you're having some problems. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am


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