$30 plan is not compatible with my phone

$30 plan is not compatible with my phone

Postby Jwade » Thu Jul 04, 2019 11:02 pm

I just recently purchased a $30 card with 1500 minutes and unlimited text only to find out I can't turn my phone on! It tells me the plan is only compatible with basic phones. I normally but the $55 plan but I'm in between jobs and barley making it, so am i now I'm out $30 bucks or are there other options?
Posts: 1
Joined: Thu Jul 04, 2019 10:51 pm

Re: $30 plan is not compatible with my phone

Postby ST - Larry » Fri Jul 05, 2019 8:22 am

Hi Jwade. I'm Straight Talk Larry. I'm sorry that you are having issues with your service plan. We'll be more than happy to help you address your issue. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
ST - Larry
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

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