Slow data 1 week after refill

Slow data 1 week after refill

Postby Fryhead » Fri Apr 12, 2019 7:36 am

Hey!
A week ago I bought the Straight Talk ''Unlimited Data'' plan for 55 dollars. But just after a few days of minimal data usage the speeds have slowed to an abysmal crawl, with download speeds reaching as low as 17kb/s--those are 2G speeds. Now being nowhere close to having reached the data cap of 60GB I'd like for it to be please be resolved as it's now been 4 days struggling at these speeds. I didn't pay 55 dollars for text and picture messaging, it says 4G LTE but that's very obviously not what I'm getting.

Thanks,
Aaron.
Fryhead
 
Posts: 2
Joined: Thu Apr 11, 2019 5:07 pm

Re: Slow data 1 week after refill

Postby ST - Larry » Fri Apr 12, 2019 9:34 am

Hi Fryhead. I'm Straight Talk Larry. We are sorry for the trouble this has caused you. Let us help you with your concern. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5265
Joined: Tue Nov 22, 2011 11:14 am


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