Authentication

Authentication

Postby Lacyh04 » Fri Mar 15, 2019 6:30 pm

I changed my phone number yesterday. I have not been able to uae my phone because it says problems authenticating your number what do i do. Its my sons phone and i dont know how to help him he is off at school so we are emailing solutions to try and work and cant figure it out.
Lacyh04@gmail.com
Lacyh04
 
Posts: 3
Joined: Fri Mar 15, 2019 6:03 pm

Authentication

Postby Lacyh04 » Fri Mar 15, 2019 6:35 pm

My phone says it cant authentic the number what do i do to get my sons phone to work it has minutes this is day 2 of not working.
Lacyh04@gmail.com
Lacyh04
 
Posts: 3
Joined: Fri Mar 15, 2019 6:03 pm

Re: Authentication

Postby ST - Larry » Tue Mar 19, 2019 9:51 am

Hi Lacyh04. I'm Straight Talk Larry. We apologize for the inconvenience. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5265
Joined: Tue Nov 22, 2011 11:14 am


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