Old phone de-activated, new phone did not activate

Old phone de-activated, new phone did not activate

Postby alipps1 » Fri Aug 31, 2018 3:32 pm

Just got a new Huawei Sensa LTE phone, when through the steps to transfer service from my old phone. Now my old phone is deactivated and my new phone did not activate. HELP!
alipps1
 
Posts: 3
Joined: Thu Jul 30, 2015 7:12 pm

Re: Old phone de-activated, new phone did not activate

Postby ST - Mark » Fri Aug 31, 2018 4:23 pm

Hi alipps1. This is Straight Talk Mark. I'm sorry to hear that and I see you need help with your phone. To further assist you, please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
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