Slow data speed after refill

Re: Slow data speed after refill

Postby Dbyler1516 » Tue Feb 21, 2017 7:27 pm

My data is still slow... can someone help me? I cannot live chat or talk on the phone but I can send my serial number or phone number via private message.
Dbyler1516
 
Posts: 9
Joined: Thu Feb 16, 2017 12:35 am

Re: Slow data speed after refill

Postby ST - Mark » Tue Feb 21, 2017 7:29 pm

Hi Dbyler1516. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
ST - Mark
 
Posts: 2363
Joined: Thu Jun 14, 2012 11:46 am

Re: Slow data speed after refill

Postby Dbyler1516 » Tue Feb 21, 2017 8:28 pm

Nobody is following through wit helping me. I CANNOT LIVE CHAT BECAUSE MY SPEED IS SO SLOW AND I DONT HAVE A COMPUTER. I CANNOT CALL SO DONT ASK.
Dbyler1516
 
Posts: 9
Joined: Thu Feb 16, 2017 12:35 am

Re: Slow data speed after refill

Postby alita » Tue Feb 21, 2017 10:45 pm

Hi Dbyler1516. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 1267
Joined: Mon Mar 21, 2011 8:02 pm

Re: Slow data speed after refill

Postby Dbyler1516 » Wed Feb 22, 2017 10:42 am

For some reason my messages are stuck in my outbox. Alita, I confirm that you may erase my current service plan and activate my new one.
Dbyler1516
 
Posts: 9
Joined: Thu Feb 16, 2017 12:35 am

Re: Slow data speed after refill

Postby ST - Larry » Wed Feb 22, 2017 10:50 am

Hi Dbyler1516. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Slow data speed after refill

Postby Dbyler1516 » Wed Feb 22, 2017 3:49 pm

No we CANNOT take his offline because every time you give me a link to a live chat that I CANNOT access because my data is so slow. I WANT MY CURRENT SERVICE PLAN CANCELLED and my new service plan to take over so my data speeds up. Alita was helping me but now for some reason I CANNOT even send private messages because they get stuck in my OUTBOX for hours and never send. FIX THIS
Dbyler1516
 
Posts: 9
Joined: Thu Feb 16, 2017 12:35 am

Re: Slow data speed after refill

Postby ST - Amber » Wed Feb 22, 2017 4:17 pm

Hi Dbyler1516. My name is Straight Talk Amber. You can send us your account information through private message for further assistance. You can also contact one of our customer care representatives at 1-877-430-2355. Our customer service representatives are available from Monday to Sunday, 8:00 AM to 11:45 PM EST.
ST - Amber
 
Posts: 363
Joined: Tue Nov 22, 2011 10:51 am

Re: Slow data speed after refill

Postby camohuntrr » Sat Apr 01, 2017 2:16 am

I just refilled early because my high speed data was used up and now my data is still slow
camohuntrr
 
Posts: 1
Joined: Sat Apr 01, 2017 2:05 am

Re: Slow data speed after refill

Postby Shelly_ST » Sat Apr 01, 2017 8:01 am

Hi camohuntrr. My name is Straight Talk Shelly. Sorry that you're having a problem. Please check your Forum inbox for a message. Thank you.
Shelly_ST
 
Posts: 1691
Joined: Fri Sep 03, 2010 11:11 am

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