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Re: call/text history

PostPosted: Sun Jun 03, 2018 1:08 pm
by Mclark
Trying to get call and text log from February and March 2018. Please advise

Re: call/text history

PostPosted: Wed Jun 06, 2018 9:27 am
by ST - Larry
Hi Mclark. My name is Straight Talk Larry. We can help you with your request. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: call/text history

PostPosted: Wed Jun 26, 2019 11:07 pm
by sheilamusic0425
I would like a copy of my text message and call history

Re: call/text history

PostPosted: Thu Jun 27, 2019 9:16 am
by ST - Larry
Hi sheilamusic0425. I'm Straight Talk Larry. We will be happy to help you with your request. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: call/text history

PostPosted: Sat Oct 12, 2019 2:10 pm
by Tsteele28
i need a copy of my call and text history please

Re: call/text history

PostPosted: Sat Oct 12, 2019 2:24 pm
by ST - Larry
Hi Tsteele28. I'm Straight Talk Larry. We will help you with your request. Kindly check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: call/text history

PostPosted: Mon Aug 24, 2020 5:37 pm
by Sansanwebb16
How do I get my call and text history I have had people harassing me

Re: call/text history

PostPosted: Tue Aug 25, 2020 2:17 pm
by ST - Mark
Hi Sansanwebb16. My name is Straight Talk Mark. We're sorry to hear that you are having this situation. We will be able to fulfill a customer’s request under special circumstances. However, we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. For further assistance, kindly call one of our customer care representatives at 1-877-430-2355. Our customer service representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thanks.

Re: call/text history

PostPosted: Mon Nov 30, 2020 5:01 am
by jasont138
Hi,

I need to obtain the call history and text history for both of my straight talk lines. Please help.

Thanks,
Jason

Re: call/text history

PostPosted: Mon Nov 30, 2020 9:52 am
by ST - Mark
Hi jasont138. My name is Straight Talk Mark. Yes, we will be happy to help you with your concern. However, we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. For us to address your concern immediately, please contact one of our customer care representatives at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thank you.