call/text history

Re: call/text history

Postby Shelly_ST » Fri Jun 09, 2017 8:18 am

Hi Latarus86. My name is Straight Talk Shelly and I will be answering your inquiry today. We are a prepaid company and we do not keep records of the text and voicemail messages. You may request for the Call Detail Records if that would help you. Please contact our Customer Care Center at 1-877-430-2355 from 8:00 AM to 11:45 PM EST, Monday to Sunday for the information needed to process your request.
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Re: call/text history

Postby b5bushd » Sat Sep 09, 2017 6:30 am

I would like a copy of my call/text log as well. Please send me a private email on what to do.
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Re: call/text history

Postby ST - Larry » Sat Sep 09, 2017 8:18 am

Hi b5bushd. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: call/text history

Postby raarnold11 » Wed Sep 27, 2017 11:39 pm

has anyone had any luck with getting records?
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Re: call/text history

Postby ST - Mark » Thu Sep 28, 2017 5:11 pm

Hi raarnold11. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
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Re: call/text history

Postby Lopezmaeli8 » Sat Oct 21, 2017 6:55 pm

I would like to get my call history as well.
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Re: call/text history

Postby ST - Mark » Sat Oct 21, 2017 10:29 pm

Hi Lopezmaeli8. My name is Straight Talk Mark and I will be addressing your concern. Please be informed that the Call History is not available online. It can only be viewed from the phone's call log or call history. On the other hand, we do not provide a copy of the Call Detail Records/Call History in a regular basis. However, we can fulfill customer's request under special circumstances. Please contact one of our customer care representatives at 1-877-430-2355. Our customer service representatives are available from Monday to Sunday, 8:00 AM to 11:45 EST. Thanks
ST - Mark
 
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Unused Cards

Postby Tezoza » Fri Nov 10, 2017 6:41 pm

I bought more cards than I need. Is there a way to return unused cards for a refund?
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Re: call/text history

Postby ST - Mark » Fri Nov 10, 2017 6:52 pm

Hi Tezoza. My name is Straight Talk Mark. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
ST - Mark
 
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Re: call/text history

Postby fisher1722 » Thu Nov 30, 2017 1:30 pm

How can I get my call , text record for the month of November ?
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