call/text history

Re: call/text history

Postby Mclark » Sun Jun 03, 2018 1:08 pm

Trying to get call and text log from February and March 2018. Please advise
Mclark
 
Posts: 2
Joined: Sun Jun 03, 2018 12:55 pm

Re: call/text history

Postby ST - Larry » Wed Jun 06, 2018 9:27 am

Hi Mclark. My name is Straight Talk Larry. We can help you with your request. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: call/text history

Postby sheilamusic0425 » Wed Jun 26, 2019 11:07 pm

I would like a copy of my text message and call history
sheilamusic0425
 
Posts: 1
Joined: Wed Jun 26, 2019 10:52 pm

Re: call/text history

Postby ST - Larry » Thu Jun 27, 2019 9:16 am

Hi sheilamusic0425. I'm Straight Talk Larry. We will be happy to help you with your request. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: call/text history

Postby Tsteele28 » Sat Oct 12, 2019 2:10 pm

i need a copy of my call and text history please
Tsteele28
 
Posts: 1
Joined: Sat Oct 12, 2019 1:54 pm

Re: call/text history

Postby ST - Larry » Sat Oct 12, 2019 2:24 pm

Hi Tsteele28. I'm Straight Talk Larry. We will help you with your request. Kindly check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: call/text history

Postby Sansanwebb16 » Mon Aug 24, 2020 5:37 pm

How do I get my call and text history I have had people harassing me
Sansanwebb16
 
Posts: 1
Joined: Mon Aug 24, 2020 5:26 pm

Re: call/text history

Postby ST - Mark » Tue Aug 25, 2020 2:17 pm

Hi Sansanwebb16. My name is Straight Talk Mark. We're sorry to hear that you are having this situation. We will be able to fulfill a customer’s request under special circumstances. However, we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. For further assistance, kindly call one of our customer care representatives at 1-877-430-2355. Our customer service representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thanks.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

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