We cannot process your transaction...

Re: We cannot process your transaction...

Postby Jazminegoff » Fri May 03, 2019 7:45 pm

I'm having the same issue
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Re: We cannot process your transaction...

Postby ST - Larry » Sat May 04, 2019 9:19 am

Hi Jazminegoff. I'm Straight Talk Larry. We apologize for the inconvenience. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Re: We cannot process your transaction...

Postby melissac » Sat Jul 13, 2019 2:47 am

Same issue here. :/
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Re: We cannot process your transaction...

Postby ST - Larry » Mon Jul 15, 2019 9:01 am

Hi melissac. I'm TracFone Larry. I'm sorry that you are having some problem. We'll be delighted to help you address your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

Re: We cannot process your transaction...

Postby SubzeroNj » Tue Jul 16, 2019 8:11 am

I’m having the same issue is there some way I can get tech support online. I can’t call the help desk. Thanks
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Re: We cannot process your transaction...

Postby ST - Larry » Tue Jul 16, 2019 8:58 am

Hi SubzeroNj. I'm Straight Talk Larry. I'm sorry that you are having some problems. We'll be happy to help you with your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: We cannot process your transaction...

Postby schadhuntsman » Tue Nov 19, 2019 4:05 pm

I am having the same issue. I try to put my card number in after following the instructions on the card they sent me. I'd appreciate some help. I already purchased a monthly plan.
schadhuntsman
 
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Joined: Tue Nov 19, 2019 4:02 pm

Re: We cannot process your transaction...

Postby schadhuntsman » Tue Nov 19, 2019 4:07 pm

I'm having the same issue. I cannot get my sim card to activate with the instructions given. This is the message I get every time - We cannot process your transaction with the information provided.
schadhuntsman
 
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Joined: Tue Nov 19, 2019 4:02 pm

Re: We cannot process your transaction...

Postby schadhuntsman » Tue Nov 19, 2019 4:15 pm

I'm having the same issue. I cannot get my sim card to activate with the instructions given. This is the message I get every time - We cannot process your transaction with the information provided.
schadhuntsman
 
Posts: 3
Joined: Tue Nov 19, 2019 4:02 pm

Re: We cannot process your transaction...

Postby ST - Larry » Sat Nov 23, 2019 2:16 pm

Hi schadhuntsman. My name is Straight Talk Larry. I apologize for the inconvenience. Let us help you get your phone fixed. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

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