Damaged Pin Code Scratching Off Grey

Damaged Pin Code Scratching Off Grey

Postby BigSteve42027 » Sat May 09, 2015 4:15 pm

I Damaged my Pin Code scratching off the grey area and didn't get a receipt when I left store. Need a new Pin Code or I guess ill just have to find a new provider.
BigSteve42027
 
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Joined: Sat May 09, 2015 4:04 pm

Re: Damaged Pin Code Scratching Off Grey

Postby Lindsay_ST » Sun May 10, 2015 12:29 am

Hi BigSteve42027. My name is Straight Talk Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Lindsay_ST
 
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Re: Damaged Pin Code Scratching Off Grey

Postby bigscsi » Fri May 29, 2015 2:06 am

That is exactly what happened to me. Trying to activate initial service and just bought the service plan tonight. That grey stuff DOES NOT scratch off, it smears. Three intelligent adults worked at it and we would be lucky to read 5 digits. WHHYY!!! Now Im trying to change from verizon after 12 years and here I sit after customer service is closed with a new phone and no service. This service plan card is ridiculous! What now??
bigscsi
 
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Re: Damaged Pin Code Scratching Off Grey

Postby ST-Mary Ann » Fri May 29, 2015 7:57 am

Hi bigscsi! My name is Straight Talk Mary Ann. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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Re: Damaged Pin Code Scratching Off Grey

Postby Doodlebug1994 » Mon Jul 24, 2017 12:52 pm

Hi, I'm having the same issue. However I called and was told nobody could help me unless 12 of the numbers were showing. Already tried to go back and see if they could exchange it out at Walmart.
Doodlebug1994
 
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Joined: Mon Jul 24, 2017 12:46 pm

Re: Damaged Pin Code Scratching Off Grey

Postby ST - Larry » Mon Jul 24, 2017 1:52 pm

Hi Doodlebug1994. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Re: Damaged Pin Code Scratching Off Grey

Postby dondondon121 » Sun Aug 13, 2017 2:10 am

I have the same problem today. I can only see the last 6 digits but the rest are just smeared.
dondondon121
 
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Joined: Sun Aug 13, 2017 2:06 am

Re: Damaged Pin Code Scratching Off Grey

Postby dondondon121 » Sun Aug 13, 2017 9:48 am

I am having the same issue. I could only see the last 6 digits. What do I suppose to do now?
dondondon121
 
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Joined: Sun Aug 13, 2017 2:06 am

Re: Damaged Pin Code Scratching Off Grey

Postby Shelly_ST » Sun Aug 13, 2017 3:24 pm

Hi dondondon121. My name is Straight Talk Shelly. Sorry to hear about your issue. Please check your Forum inbox for a message. Thank you.
Shelly_ST
 
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Re: Damaged Pin Code Scratching Off Grey

Postby therussellmclain » Mon Sep 18, 2017 12:54 am

I am having the same problem lost 3 of my numbers
therussellmclain
 
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Joined: Mon Sep 18, 2017 12:40 am

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