Acitvation - Pending Transaction

Re: Acitvation - Pending Transaction

Postby chrisSD » Sun Apr 27, 2014 6:00 pm

Yep, me too. Same problem. Shows pending transaction, tells me to call the 1-877 number. Automated help line is no help at all. And it hangs up on you?
chrisSD
 
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Re: Acitvation - Pending Transaction

Postby alita » Sun Apr 27, 2014 6:07 pm

Hi chrisSD. My name is TracFone Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
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Re: Acitvation - Pending Transaction

Postby Sithlordsoto » Wed Jul 24, 2019 7:34 am

I'm having the same issue. I paid for service like 4 hours ago, and it still has not turned back on. When I called it said I have a pending transaction.
Sithlordsoto
 
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Joined: Wed Jul 24, 2019 7:32 am

Re: Acitvation - Pending Transaction

Postby ST - Larry » Fri Jul 26, 2019 9:30 am

Hi Sithlordsoto. I'm Straight Talk Larry. I’m very sorry that you’re having issues with our service. We'll help you check if the phone is properly provisioned in the system. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Re: Acitvation - Pending Transaction

Postby tedpenn » Wed Apr 01, 2020 1:36 pm

I have the exact same issues. So frustrating that the automated support just hangs up on you. About to go return this phone if I can’t get an answer soon.
tedpenn
 
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Re: Acitvation - Pending Transaction

Postby tedpenn » Wed Apr 01, 2020 1:40 pm

I have the exact same issues. So frustrating that the automated support just hangs up on you. About to go return this phone if I can’t get an answer soon.
tedpenn
 
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Joined: Wed Apr 01, 2020 1:34 pm

Re: Acitvation - Pending Transaction

Postby ST - Mark » Tue May 12, 2020 9:04 am

Hi tedpenn. My name is Straight Talk Mark. Sorry to hear that you are having this issue. It is not our intention to frustrate you. We will be glad to help you in resolving your issue. For further assistance, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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