Activation Kit Issues

Re: Activation Kit Issues

Postby Christal » Thu Dec 31, 2015 6:49 pm

I have purchased my own BYOP activation kit from Wal-Mart. I have a CDMA iPhone through Sprint. However when I went to register my phone and sim, I could register it. I want to return but Wal-Mart refuses to give me back my money since I have opened it already. If I can't use it why can't I get my $60 that I spent back? If it doesn't work with sprint phones then you guys should say that. I just want to know how can I get a refund for a kit that doesn't work with my phone.
Christal
 
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Joined: Thu Dec 31, 2015 6:32 pm

Re: Activation Kit Issues

Postby Christal » Thu Dec 31, 2015 6:54 pm

I bought an activation kit from Walmart however the SIM card doesn't work for sprint phones. Walmart doesn't want to give a refund and I would like to have one if it isn't going to work in my phone. My phone doesn't register under sprint on the activation screen so it was a complete waste of money. Please get back to me soon. I really need answers on what to do.
Christal
 
Posts: 2
Joined: Thu Dec 31, 2015 6:32 pm

Re: Activation Kit Issues

Postby ST-Jean » Thu Dec 31, 2015 7:34 pm

Hi Christal! My name is Straight Talk Jean. For us to address your concern, we need to take this issue offline. Please check your Forum inbox for a message.
ST-Jean
 
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Re: Activation Kit Issues

Postby Mikejcav » Thu Apr 07, 2016 11:32 pm

Same exact thing happened to me. Entered the meid online. Said it was compatible. Got the kit. Talked with the people on the phone and they said it wasn't compatible so now I just wasted 60$ for nothing! Please help.
Mikejcav
 
Posts: 1
Joined: Thu Apr 07, 2016 11:29 pm

Re: Activation Kit Issues

Postby ST-Jean » Thu Apr 07, 2016 11:42 pm

Hi Mikejcav! My name is Straight Talk Jean, and I'll be addressing your concern. For me to assist you further, we need to take this issue offline. I will contact you directly with a private message. Thanks!
ST-Jean
 
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Re: Activation Kit Issues

Postby Roldog1026 » Sat Apr 23, 2016 9:03 am

I bought an activation kit from walmart that i do not need. I opened it but didnt use it. I never even scratched it to reveal the numbers and walmart will not refund the $60 that i need back. Please help!
Roldog1026
 
Posts: 1
Joined: Sat Apr 23, 2016 8:45 am

Re: Activation Kit Issues

Postby ST-Mary Ann » Sat Apr 23, 2016 9:25 am

Hi Roldog1026! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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Re: Activation Kit Issues

Postby SarahJB » Sun Aug 14, 2016 11:58 am

I had the same issue. I want a refund. I'm not able to use my phone. Don't know where I put my verizon sim, but apparently I can't use my straight talk sim because my phone "isn't compatible". I wasted $60, and hours on the phone. I didn't even get to eat anything at all yesterday because I spent my entire break on the phone for nothing. Meanwhile, I'm also paying $900+ for college classes, and I need to buy a new car. All I do is work at an ice cream shop so it takes me a while to be able to save up money. I don't have extra cash to be wasting. Thanks Walmart and Straight Talk for making the last couple of days miserable. Like I said, I want a refund. I'm not accepting that I had to pay $60 for nothing. And now I'm going to have to stay with verizon and pay even more money to get a sim card that actually works. I'd also like to talk to an American about this. It makes this process a whole lot more frustrating when I don't feel like I can communicate effectively with the person who is supposed to be helping me.
SarahJB
 
Posts: 1
Joined: Sun Aug 14, 2016 11:49 am

Re: Activation Kit Issues

Postby ST-Mary Ann » Sun Aug 14, 2016 12:16 pm

Hi SarahJB. I'm sorry to hear about this inconvenience. I will need to check your account offline. Please check your forum inbox for the private message that I've sent. Thanks!

ST Mary Ann
ST-Mary Ann
 
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Re: Activation Kit Issues

Postby karoldumaguin » Thu Sep 29, 2016 4:47 am

Can someone help me i bought the activation kit for $60 and i guess the iphone i have is not compatible with your service and i really dont want it anymore i just want my money back?
someone please help i basically wasted $60.
karoldumaguin
 
Posts: 1
Joined: Thu Sep 29, 2016 4:42 am

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