Invalid Serial Number

Re: Invalid Serial Number

Postby ST-Stacy » Fri Oct 03, 2014 9:20 pm

Hi pastorstevieg! This is Straight Talk Stacy. We are sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!
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Re: Invalid Serial Number

Postby eric68 » Sat Oct 04, 2014 3:44 am

cannot activate phone please help
eric68
 
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Re: Invalid Serial Number

Postby eric68 » Sat Oct 04, 2014 3:45 am

cannot activate phone please help
eric68
 
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Joined: Sat Oct 04, 2014 3:40 am

Re: Invalid Serial Number

Postby Sophie_ST » Sat Oct 04, 2014 3:49 am

Hi eric68. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
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Re: Invalid Serial Number

Postby iiface » Sat Oct 25, 2014 9:31 am

I went to alwalmart to get a rescan and they told me its nothuntvthey can do without the reciept or box $150 down the drain plus I haveva airtime card I cannot use...what should I do?
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Re: Invalid Serial Number

Postby ST-Mary Ann » Sat Oct 25, 2014 9:43 am

Hi iiface! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
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Re: Invalid Serial Number

Postby jman200014 » Tue Feb 10, 2015 2:30 pm

I also bought a straight talk ZTE Quartz, phone from walmart an i go to activate it and says "serial number invalid." what should i do?
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Re: Invalid Serial Number

Postby ST-Kurt » Tue Feb 10, 2015 2:45 pm

Hi jman200014! I am sorry for this matter. This is Straight Talk Kurt. I will contact you directly with a private message to fix the issue. Thank you.
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Re: Invalid Serial Number

Postby johnpagejr » Thu Jul 09, 2015 2:00 pm

Hello, I recently bought the Straight Talk "Alcatel One Touch Pop" at Wal-Mart for $150. Well I through the box and receipt away (like anybody else would) and I went to activate it and they had told me that my phone was not properly scanned. They told me I had to take it back to Wal-Mart and have them rescan it, BUT I don't have the box or receipt anymore so they won't scan it.. WHAT DO I DO?! :( I basically wasted $150 due to Wal-Mart's mistakes
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Re: Invalid Serial Number

Postby ST-Shannon » Thu Jul 09, 2015 4:18 pm

Hi johnpagejr! This is Straight Talk Shannon. Please refer to your forum inbox for a new message.
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