Invalid Serial Number

Re: Invalid Serial Number

Postby Eckstahsee » Thu Aug 13, 2015 5:06 am

I recently bought a zte quartz (z979c) off amazon and when I try to create an account with the meid number I also get this error message. Do I need to return the phone or is this something that can be resolved? The only thing I got when I bought the phone was the box it came in and no paper work. Please tell me I am not out a $100.
Eckstahsee
 
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Re: Invalid Serial Number

Postby ST-Mary Ann » Thu Aug 13, 2015 8:00 am

Hi Eckstahsee! My name is Straight Talk Mary Ann. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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Re: Invalid Serial Number

Postby CyberHart » Sat Aug 29, 2015 12:20 pm

Samsung Galaxy S4. Bought used. "Number you entered is associated with another account or is already active". Any help appreciated.
CyberHart
 
Posts: 1
Joined: Sat Aug 29, 2015 12:09 pm

Re: Invalid Serial Number

Postby ST-Kurt » Sat Aug 29, 2015 12:25 pm

Hi CyberHart! I am Straight Talk Kurt. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!
ST-Kurt
 
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Re: Invalid Serial Number

Postby CodJake » Fri Apr 26, 2019 10:00 pm

Hello, I just bought this Iphone 7 from Walmart not too long ago under straight talk, when I try to activate it I keep getting told the serial number is invalid. Help would be greatly appreciated
CodJake
 
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Joined: Fri Apr 26, 2019 9:58 pm

Re: Invalid Serial Number

Postby ST - Larry » Sun Apr 28, 2019 8:48 am

Hi CodJake. I'm Straight Talk Larry. We apologize for the inconvenience. Allow us to help you with your concern. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
ST - Larry
 
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