Invalid Serial Number

Re: Invalid Serial Number

Postby Eckstahsee » Thu Aug 13, 2015 5:06 am

I recently bought a zte quartz (z979c) off amazon and when I try to create an account with the meid number I also get this error message. Do I need to return the phone or is this something that can be resolved? The only thing I got when I bought the phone was the box it came in and no paper work. Please tell me I am not out a $100.
Eckstahsee
 
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Re: Invalid Serial Number

Postby ST-Mary Ann » Thu Aug 13, 2015 8:00 am

Hi Eckstahsee! My name is Straight Talk Mary Ann. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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Re: Invalid Serial Number

Postby CyberHart » Sat Aug 29, 2015 12:20 pm

Samsung Galaxy S4. Bought used. "Number you entered is associated with another account or is already active". Any help appreciated.
CyberHart
 
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Joined: Sat Aug 29, 2015 12:09 pm

Re: Invalid Serial Number

Postby ST-Kurt » Sat Aug 29, 2015 12:25 pm

Hi CyberHart! I am Straight Talk Kurt. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!
ST-Kurt
 
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Re: Invalid Serial Number

Postby CodJake » Fri Apr 26, 2019 10:00 pm

Hello, I just bought this Iphone 7 from Walmart not too long ago under straight talk, when I try to activate it I keep getting told the serial number is invalid. Help would be greatly appreciated
CodJake
 
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Joined: Fri Apr 26, 2019 9:58 pm

Re: Invalid Serial Number

Postby ST - Larry » Sun Apr 28, 2019 8:48 am

Hi CodJake. I'm Straight Talk Larry. We apologize for the inconvenience. Allow us to help you with your concern. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
ST - Larry
 
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Re: Invalid Serial Number

Postby M3scott » Sat Jul 06, 2019 4:45 pm

iPhone 7 Plus says invalid serial number when trying to activate. Can you help?
M3scott
 
Posts: 1
Joined: Sat Jul 06, 2019 4:42 pm

Re: Invalid Serial Number

Postby ST - Larry » Mon Jul 08, 2019 10:06 am

Hi M3scott. I'm Straight Talk Larry. I'm sorry that you're having problems in activating the phone. We'll check the status of the serial number. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

Re: Invalid Serial Number

Postby Darraghb » Fri Aug 02, 2019 8:34 pm

I need help with this please
Darraghb
 
Posts: 1
Joined: Fri Aug 02, 2019 8:31 pm

Re: Invalid Serial Number

Postby ST - Larry » Sat Aug 03, 2019 8:22 am

Hi Darraghb. I'm Straight Talk Larry. I'm sorry that you are having some problems. We'll review your account and further investigate what happened with your phone. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

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