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[ST - Mark]

Hi Dylanjer. My name is Straight Talk Mark. We're sorry to hear that you are also having this issue. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[thefivepack]

I'm getting the same error when trying to activate my wife's new phone. It's the same exact phone I activated online a few months ago, no idea why it won't work. I tried calling in, finally got someone to support me but they were breathing so hard into the phone I couldn't understand them. Then they put me on hold for 15 minutes only to hang up on me. I just want to be able to activate this online. Thank you

[ST - Mark]

Hi thefivepack. My name is Straight Talk Mark. Sorry to hear that you are having this issue. For further assistance, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[Aricadams]

I having the same problem and currently don't have phone service or have someone near who has service

[ST - Mark]

Hi Aricadams. My name is Straight Talk Mark. We sincerely apologize for he trouble this has caused you. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.