Slow data speed after refill

[ST - Mark]

Hi Shaquariac24. My name is Straight Talk Mark. We're sorry to hear that. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[JeffB jab]

I've had this service for years and this time I refilled my phone it does not get service in my or outside in my yard I have to lay it in the middle of my house for it to pic up 1 to 2 bars. I'm missing phone calls and txt. I need my service back to working cause my job requires me to be on call. Can you please help me

[ST - Mark]

Hi JeffB jab. My name is Straight Talk Mark. Yes, we can help you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We apologize for the inconvenience. Thanks.