Slow data speed after refill

Re: Slow data speed after refill

Postby ST - Larry » Mon Oct 16, 2017 7:38 am

Hi mtt808. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: Slow data speed after refill

Postby payed2000 » Thu Oct 19, 2017 1:22 pm

I am having the same problem, I can't use high speed data and I haven't even used all of my 8GB. It's just throttling my data.
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Re: Slow data speed after refill

Postby ST - Mark » Thu Oct 19, 2017 4:19 pm

Hi payed2000. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
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Re: Slow data speed after refill

Postby hazeleyes259 » Sat Nov 04, 2017 10:15 pm

Service refilled 2days ago, ever since connection is snail speed! two months !
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Re: Slow data speed after refill

Postby alita » Sat Nov 04, 2017 10:24 pm

Hi hazeleyes259. My name is Straight Talk Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
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Re: Slow data speed after refill

Postby Jackieelallenn » Wed Nov 22, 2017 2:37 am

Same issue . what do I do ?
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Re: Slow data speed after refill

Postby ST - Larry » Wed Nov 22, 2017 8:57 am

Hi Jackieelallenn. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Slow data speed after refill

Postby ericvarner2000 » Wed Nov 22, 2017 4:00 pm

Straight talk,
I have the same issue. I refilled my service this morning with a start date of tomorrow. Once I refilled, my wireless service dropped to .02 mb/s. I called the straight talk customer service and he said that I hit my data limit for my old plan. I asked him if he could move the start date of the plan I just purchased to today and he said he would. I would just need to restart my phone and it'd be back up to speed. This was 45 minutes and 3 restarts ago.
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Re: Slow data speed after refill

Postby ST - Felice » Wed Nov 22, 2017 4:43 pm

Hi ericvarner2000. My name is Straight Talk Felice. Sorry about your data issue. Please check your Forum inbox for a message.
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Re: Slow data speed after refill

Postby Greg close » Fri Nov 24, 2017 5:10 pm

Slow data after reup..... high speed?
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