We cannot process your transaction...

[Jazminegoff]

I'm having the same issue

[ST - Larry]

Hi Jazminegoff. I'm Straight Talk Larry. We apologize for the inconvenience. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[melissac]

Same issue here. :/

[ST - Larry]

Hi melissac. I'm TracFone Larry. I'm sorry that you are having some problem. We'll be delighted to help you address your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[SubzeroNj]

I’m having the same issue is there some way I can get tech support online. I can’t call the help desk. Thanks

[ST - Larry]

Hi SubzeroNj. I'm Straight Talk Larry. I'm sorry that you are having some problems. We'll be happy to help you with your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[schadhuntsman]

I am having the same issue. I try to put my card number in after following the instructions on the card they sent me. I'd appreciate some help. I already purchased a monthly plan.

[schadhuntsman]

I'm having the same issue. I cannot get my sim card to activate with the instructions given. This is the message I get every time - We cannot process your transaction with the information provided.

[schadhuntsman]

I'm having the same issue. I cannot get my sim card to activate with the instructions given. This is the message I get every time - We cannot process your transaction with the information provided.

[ST - Larry]

Hi schadhuntsman. My name is Straight Talk Larry. I apologize for the inconvenience. Let us help you get your phone fixed. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.