Hi, jamerson229. My name is StraightTalk Shelly. Sorry that you’re having a problem. We can help you in changing your phone number here. Alternatively, you may contact our customer care at 1-877-430-2355 from 8:00AM to 11:45PM EST, Monday to Sunday. So we can assist you, we will need your account and contact information. I will contact you directly with a private message through this forum. Thank you.