Can I view call history?

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Re: Can I view call history?

Postby Evigil » Mon Mar 30, 2020 11:04 pm

bethanyr01 wrote:Is there a call and text history kept for my straight talk plan? Can I access this online? I know that I can look at it on my phone, but I would like a full detailed history. Can someone help me?
Evigil
 
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Re: Can I view call history?

Postby ST - Mark » Sun Apr 26, 2020 10:37 am

Hi Evigil. My name is Straight Talk Mark. Please be informed that we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. However, we will fulfill a customer’s request under special circumstances. Please contact one of our customer care representatives at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thank you.
ST - Mark
 
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Re: Can I view call history?

Postby brknllama8908 » Mon Apr 27, 2020 2:23 pm

I need to get access to a number I called but no longer in my recent calls on my phone because I reset it, how do I do this
brknllama8908
 
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Re: Can I view call history?

Postby ST - Mark » Tue Apr 28, 2020 8:23 am

Hi brknllama8908. My name is Straight Talk Mark. We're sorry to hear that. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

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