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Re: Change Caller ID Display Name

PostPosted: Fri Feb 10, 2017 3:29 pm
by TriCitiesBob
I want my name to show on my caller id. It used to, but now it doesn't.

Re: Change Caller ID Display Name

PostPosted: Fri Feb 10, 2017 3:51 pm
by ST-Mary Ann
Hi TriCitiesBob! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

Re: Change Caller ID Display Name

PostPosted: Sun Feb 12, 2017 2:21 pm
by TriCitiesBob
ST-Mary Ann wrote:Hi TriCitiesBob! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.


I can't access the private message, because I am too new.

Re: Change Caller ID Display Name

PostPosted: Sun Feb 12, 2017 2:41 pm
by ST-Yvonne
TriCitiesBob wrote:
ST-Mary Ann wrote:Hi TriCitiesBob! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.


I can't access the private message, because I am too new.

Hi, TriCitiesBob. My name is Straight Talk Yvonne. Please make three (3) more posts to enable your private messaging. Once done; then, please check your Forum inbox and you can respond on the private message we've sent to you. The Forum inbox is located at the upper left corner of this Forum beside the User Control Panel. Thanks.

Re: Change Caller ID Display Name

PostPosted: Fri Feb 17, 2017 1:14 pm
by toriela
Just got my new phone today and I am also having a problem with my outgoing caller ID. Since this seems to be a problem for almost everyone why not give the customer the chance to change this themselves? A lot of other major providers have that option on their 'my account' page. Just an idea.

Re: Change Caller ID Display Name

PostPosted: Fri Feb 17, 2017 1:29 pm
by ST - Felice
Hi toriela. My name is Straight Talk Felice. We are sorry for the trouble. Please check your Forum inbox for a message.

Re: Change Caller ID Display Name

PostPosted: Thu Feb 23, 2017 10:21 pm
by Randyseabolt82
My caller id is incorrect on both of my phones and was wondering if you could please tell me how to fix this problem.

Re: Change Caller ID Display Name

PostPosted: Thu Feb 23, 2017 10:22 pm
by ST - Kyle
Hi, Randyseabolt82. My name is ST Kyle. We will need to check that. Please check your Forum inbox for a private message. Thanks.

Re: Change Caller ID Display Name

PostPosted: Wed Mar 01, 2017 3:00 pm
by TripGun
I am also having this issue of the incorrect name appearing as my outgoing caller ID and it has been wrong for a year now. I still get calls for this guy and he's been dead since 2010 and it's still tied to my number....c'mon now!

Re: Change Caller ID Display Name

PostPosted: Wed Mar 01, 2017 3:04 pm
by ST - Larry
Hi TripGun. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.