Retreiving text messages
Posted:
Wed Feb 17, 2021 10:00 am
by Buscuit
I really need a copy of my texts and calls for my divorce coming up, can I get them?
Re: Retreiving text messages
Posted:
Wed Feb 17, 2021 10:30 am
by ST - Mark
Hi Buscuit. My name is Straight Talk Mark. We're sorry to hear that you are having this situation. We will be able to fulfill a customer’s request under special circumstances. However, we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. For further assistance, kindly call one of our customer care representatives at 1-877-430-2355. Our customer service representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thanks.