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HELP my caller ID says the wrong name!!

PostPosted: Fri Nov 27, 2020 7:01 pm
by tay1889
My outgoing caller ID shows someone elses name :( however I am the owner of my account and need this changed to my name. Can someone please help me resolve this issue??
:?: :?:

Re: HELP my caller ID says the wrong name!!

PostPosted: Mon Nov 30, 2020 10:27 am
by ST - Mark
Hi tay1889. My name is Straight Talk Mark. Our sincere apologies to hear that you are having an issue with your Caller ID feature. Yes, we will be glad to help you with your issue. For us to resolve it immediately, we need to take this issue offline. Please check your Forum inbox. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks!