service card

[Humblepie44]

I bought two $30.00 service plans for my kids and realized they could not be used on smartphones after we tried to add them. I need help to figure out what my options are. I can"t afford to loose $60.00. Please someone help. Thanks

[ST - Mark]

Hi Humblepie44. My name is Straight Talk Mark. Sorry to hear about what happened to your service plan. We would like to discuss the details of the issue so that we can address it immediately. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks you.