Straight Talk Wireless Forums

I ordered a new Straight Talk Samsung Galaxy s9 phone and a week later, a pink vertical line appeared on the screen. I never dropped it or cracked it. I sent the phone back to Straight Talk via Fedex last Thursday. They received it. Now it is Wednesday and I've gone almost a week without a phone. When can I expect to get my new replacement phone to be shipped and delivered?

Hi brightHugs. My name is Straight Talk Mark. We apologize for the delay in receiving your phone replacement. To further assist you, we will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.