Shipping Time

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Shipping Time

Postby brightHugs » Wed May 20, 2020 11:50 am

I ordered a new Straight Talk Samsung Galaxy s9 phone and a week later, a pink vertical line appeared on the screen. I never dropped it or cracked it. I sent the phone back to Straight Talk via Fedex last Thursday. They received it. Now it is Wednesday and I've gone almost a week without a phone. When can I expect to get my new replacement phone to be shipped and delivered?
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Joined: Wed May 20, 2020 11:44 am

Re: Shipping Time

Postby ST - Mark » Thu May 21, 2020 2:50 pm

Hi brightHugs. My name is Straight Talk Mark. We apologize for the delay in receiving your phone replacement. To further assist you, we will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
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Joined: Thu Jun 14, 2012 11:46 am

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