Lte voice and data

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Lte voice and data

Postby Badboymower » Wed May 13, 2020 10:45 pm

I have an iPhone 6 that was originally on Verizon. I have been on straight talk for 5 years. When I try to enable LTE voice and data It fails and says to contact straight talk. I called and was told to contact Apple. I was told by Apple that the problem is with the carrier. I had no problem enabling lte data only. Any help would be appreciated.
Badboymower
 
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Joined: Wed May 13, 2020 10:30 pm

Re: Lte voice and data

Postby ST - Mark » Fri May 15, 2020 9:55 am

Hi Badboymower. My name is Straight Talk Mark. We're sorry to hear that you are having this issue. We are eager to help you in resolving your issue. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you for being one of our long time customers.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: Lte voice and data

Postby Badboymower » Sun May 17, 2020 5:12 pm

Will be waiting for your email.
Badboymower
 
Posts: 2
Joined: Wed May 13, 2020 10:30 pm

Re: Lte voice and data

Postby ST - Mark » Mon May 18, 2020 2:37 pm

Hi Badboymower. My name is Straight Talk Mark. Sorry to hear that your issue was not yet resolved. To further assist you, we will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
ST - Mark
 
Posts: 2316
Joined: Thu Jun 14, 2012 11:46 am


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