Straight Talk Wireless Forums

My phone is stuck looping a secure booting error, I did the factory reset and its still having problems. Turning on the phone is the only thing I can do, I have to take battery out to turn off because it is stuck in booting error. Any suggestions on how to proceed?

Hi dsj21769@gmail.com. My name is Straight Talk Mark. Sorry that you are having this issue. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.