unreadable card

[Fredlucy]

i just purchased card at walmart..i have the receipt..you can only read 12 numbers on the back

[ST - Mark]

Hi Fredlucy. My name is Straight Talk Mark. Sorry that you’re having a problem with your service plan. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.