"Service appears to be inactive"

Posted:
Sun Dec 22, 2019 1:15 pm
by laylasammy
When I try to make a call, a message comes on stating that my service appears to be inactive. When someone calls me, it tells them that I have "call restrictions". I haven't changed any settings and I'm still able to text and use ALL other features on my phone (including social media and internet). HELP!
Re: "Service appears to be inactive"

Posted:
Wed Dec 25, 2019 4:28 pm
by ST - Mark
Hi laylasammy. My name is Straight Talk Mark. We are sorry for the trouble. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.