Straight Talk Wireless Forums

I am trying to get phone records, all calls outgoing and incoming, for my straight talk account. How would i go about getting that? Any help would be great. Thank you.

Hi AngKate. I'm Straight Talk Larry. We'll be happy to help you with your concern. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

Hello I'm new and I need assistance with this matter too. Thanks!

Hi miraleesa89. I'm Straight Talk Larry. Allow us to help you with your request. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

"Error occured while signing log records" . This problem has been for months. Just suddenly stopped working...not sure why. Just getting around to solve the problem.
Thanks

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Hi Avesfoner. I'm Straight Talk Larry. We apologize for the trouble. Let us help you address your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Really need my phone records for certain dates

Hi Krissypooh. My name is Straight Talk Mark. Please be informed that we do not provide a copy of the Call Detail Records in a regular basis. However, we can fulfill customers' request under special circumstances. For more information on how to get a copy of your Call Detail Records, please contact our Customer Care Hotline at 1-877-430-2355 from 8:00 AM to 11:45 PM EST, Monday to Sunday. You may also text the key word CDR to 611611. Thank you.