phone records

[AngKate]

I am trying to get phone records, all calls outgoing and incoming, for my straight talk account. How would i go about getting that? Any help would be great. Thank you.

[ST - Larry]

Hi AngKate. I'm Straight Talk Larry. We'll be happy to help you with your concern. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

[miraleesa89]

Hello I'm new and I need assistance with this matter too. Thanks!

[ST - Larry]

Hi miraleesa89. I'm Straight Talk Larry. Allow us to help you with your request. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

[Avesfoner]

"Error occured while signing log records" . This problem has been for months. Just suddenly stopped working...not sure why. Just getting around to solve the problem.
Thanks

.

[ST - Larry]

Hi Avesfoner. I'm Straight Talk Larry. We apologize for the trouble. Let us help you address your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Krissypooh]

Really need my phone records for certain dates

[ST - Mark]

Hi Krissypooh. My name is Straight Talk Mark. Please be informed that we do not provide a copy of the Call Detail Records in a regular basis. However, we can fulfill customers' request under special circumstances. For more information on how to get a copy of your Call Detail Records, please contact our Customer Care Hotline at 1-877-430-2355 from 8:00 AM to 11:45 PM EST, Monday to Sunday. You may also text the key word CDR to 611611. Thank you.