Huawei Mate 10 Pro Not Receiving/Sending MMS

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Huawei Mate 10 Pro Not Receiving/Sending MMS

Postby fallensnow4 » Wed Jul 25, 2018 4:18 pm

I've been using a Huawei Mate 10 Pro for about a month now, and I just discovered that I can't receive or send photo messages or any mms. It feels like I've tried everything, from texting Straight Talk APN assistance, talking to Straight Talk tech support, to using different APN settings that I found online; nothing has worked. I was wondering if anyone also uses a Mate 10 Pro and could share their working APN settings.
fallensnow4
 
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Joined: Mon Sep 29, 2014 12:18 am

Re: Huawei Mate 10 Pro Not Receiving/Sending MMS

Postby ST - Larry » Sat Jul 28, 2018 8:56 am

Hi fallensnow4. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. Did you enable Mobile Data or Cellular Data when you send/receive MMS? If you did, we need to further troubleshoot your phone. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Re: Huawei Mate 10 Pro Not Receiving/Sending MMS

Postby fallensnow4 » Sat Jul 28, 2018 12:20 pm

Hi Larry, I cannot send private messages yet so that is why I am responding here.

Yes, mobile data and everything has been turned on. I can access websites, my data works just fine. I already did the 611611 troubleshooting, as well as talk to Straight Talk directly. They already checked my SIM card. They already changed my APN. Nothing has been working.
fallensnow4
 
Posts: 3
Joined: Mon Sep 29, 2014 12:18 am

Re: Huawei Mate 10 Pro Not Receiving/Sending MMS

Postby ST - Larry » Mon Jul 30, 2018 8:42 am

Hi fallensnow4. I'm Straight Talk Larry. A minimum of five approved posts are required in order to reply forum private message. Kindly check your forum inbox for a message. Thank you.
ST - Larry
 
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Huawei Mate 10 Pro Not Receiving/Sending MMS

Postby Doogma » Thu Aug 30, 2018 12:40 am

I NEED HELP IN ORDER TO DEFINE DOMAINS IN ECUADOR MAYBE 3 EXACTLY IN QUITO AND CUENCA
CAN YOU HELP ME?
go!
Doogma
 
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Joined: Sun Aug 19, 2012 9:51 am

Re: Huawei Mate 10 Pro Not Receiving/Sending MMS

Postby ST - Larry » Sat Sep 01, 2018 7:53 am

Hi Doogma. I'm Straight Talk Larry. Yes. Allow to help you with your concern. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5191
Joined: Tue Nov 22, 2011 11:14 am


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