Add device to account

Thank you for visiting the Straight Talk Forum, your one-stop resource for Straight Talk information.

Add device to account

Postby FantasiaJ_ » Wed Oct 11, 2017 10:59 pm

So i've been with straighttalk for a while now and I've loved it up until now, I can't add my new device to my account and I am unsure on why....I've done everything the on-screen instructions have prompted me to do... can anyone help? Even called straighttalk multiple times and each time they say the system is down
FantasiaJ_
 
Posts: 1
Joined: Wed Oct 11, 2017 10:56 pm

Re: Add device to account

Postby alita » Wed Oct 11, 2017 11:55 pm

Hi FantasiaJ. My name is Straight Talk Alita. Yes. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 1234
Joined: Mon Mar 21, 2011 8:02 pm

Re: Add device to account

Postby jensbeard » Tue Oct 17, 2017 2:36 pm

I'm having this issue as well. It won't enter my other device because it is enrolled in auto-refill. Please help me add our other device to my online account. Thanks!
jensbeard
 
Posts: 1
Joined: Tue Oct 17, 2017 2:34 pm

Re: Add device to account

Postby ST - Felice » Tue Oct 17, 2017 2:47 pm

Hi jensbeard. My name is Straight Talk Felice. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
ST - Felice
 
Posts: 2138
Joined: Tue Nov 22, 2011 12:04 pm

Re: Add device to account

Postby Chickens » Sat Oct 21, 2017 11:53 pm

I bought a $15 bring your own tablet SIM from Walmart. I want to activate my Verizon tablet with ST. After trying to activate it at www.stbyot.com I received the message " The Service PIN you provided is not compatible with your Straight Talk device. Please enter a different service PIN. You can purchase a compatible plan using a credit or debit card. If you continue to experience difficulties, contact our Customer Care at 1-877-430-2355 for further assistance." What's wrong? Please help. We have paid off and closed our Verizon account and we're able to successfully activate a Verizon phone with the byophone package. Thank you!
Chickens
 
Posts: 1
Joined: Sat Oct 21, 2017 10:59 pm

Re: Add device to account

Postby ST - Larry » Sun Oct 22, 2017 7:44 am

Hi Chickens. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 4448
Joined: Tue Nov 22, 2011 11:14 am

Re: Add device to account

Postby lynsey » Tue Oct 31, 2017 3:57 pm

Purchased a $30 service card from Walmart instead of my typical purchase of the $45 unlimited card. I went to Straight Talk's website to add airtime as I usally do, put in the service PIN on the card...and was told that the service PIN entered isn't compatible with my phone. I am on a limited budget and cannot afford to go back and buy a $45 card now that I have spent $30 on this card. If this is going to be the way things work with Straight Talk, I am going to have to research other monthly pay cell phones.
lynsey
 
Posts: 1
Joined: Tue Oct 31, 2017 3:50 pm

Re: Add device to account

Postby ST - Mark » Tue Oct 31, 2017 8:43 pm

Hi lynsey. My name is Straight Talk Mark. Sorry that you’re having a problem. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thanks.
ST - Mark
 
Posts: 1853
Joined: Thu Jun 14, 2012 11:46 am


Return to Welcome

Who is online

Users browsing this forum: Bing [Bot] and 3 guests