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Invalid pin number

Posted:
Sun Aug 20, 2017 6:23 am
by Alaa
Hi,
I just bought a straight talk $55 30-day service plan from Walmart and on activation it kept saying that the pin is invalid.
Help is needed!
Thanks,
Alaa
Re: Invalid pin number

Posted:
Sun Aug 20, 2017 7:54 am
by ST - Larry
Hi Alaa. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Re: Invalid pin number

Posted:
Mon Aug 21, 2017 12:25 am
by Sequoya21
I know it's late, but I've had good luck getting help here before.
I entered a service PIN about 3 hours ago and my phone still isn't working! I've been using straight talk for several months now and this is the first time I've had to wait more than 5 minutes for it to work. If anyone is around that can help me right now, I'd really appreciate it!
Re: Invalid pin number

Posted:
Mon Aug 21, 2017 7:58 am
by ST - Felice
Hi Sequoya21. My name is Straight Talk Felice. Sorry about your problem. Please check your Forum inbox for a message.
Re: Invalid pin number

Posted:
Mon Aug 26, 2019 3:26 am
by Ladybarber1982
As of now I have no talking data! It's very late and I scratched the silver strip to get a new pin. I usually text it to 611611. It said invalid pin. I then went online and it still says invalid pin. I called 1800 number and same thing! I do not have another 45$ for a card!! Wth is going on????
Re: Invalid pin number

Posted:
Mon Aug 26, 2019 9:05 am
by ST - Larry
Hi Ladybarber1982. I'm Straight Talk Larry. I'm sorry that you're having some problems. We can help you recover the missing service PIN. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Re: Invalid pin number

Posted:
Fri Nov 01, 2019 1:05 pm
by Eco3Foxtrot
I just bought a $45 card and it is saying this card is invalid for this phone
Re: Invalid pin number

Posted:
Sat Nov 02, 2019 8:55 am
by ST - Larry
Hi Eco3Foxtrot. My name is Straight Talk Larry. I apologize for the inconvenience. We'll check status of your service PIN. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
Re: Invalid pin number

Posted:
Wed Nov 13, 2019 1:40 am
by strafgarath
I just bought the $35 Keep your own phone kit and got the same problem, the PIN was pretty messed up after I scratched the surface layer off, but I think I got it right, only to have your site tell me the pin had already been used. When reading the other messages all I see is someone from Straight talk taking it private so I do'nt know what the actual solution to this issue is.
Re: Invalid pin number

Posted:
Fri Nov 15, 2019 2:02 pm
by ST - Larry
Hi strafgarath. I'm Straight Talk Larry. I apologize for the trouble this has caused you. We'll help you check the status of your service card PIN. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.