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Accidentally bought the wrong card
Posted:
Mon Jan 16, 2017 4:35 pmby MartinTravels
I bought a $30 card accidentally for my smartphone for refilling (the card actually says in small print that it does not work for smart phones). I currently use $45 card for my iPhone. After trying to refill online, my $30 card is being rejected. The message says not compatible. I am not sure what should i do? I have already spent money on this card and this card is non refundable. I dont want to spend an additional $45 separately. Is there a way to refund or prorate this? Straight Talk can you please help me? Thanks in advance!
Re: Accidentally bought the wrong card
Posted:
Mon Jan 16, 2017 4:50 pmby ST-Daisy
Hi MartinTravels! My name is Straight Talk Daisy. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. Thank you.
Re: Accidentally bought the wrong card
Posted:
Mon Jan 16, 2017 9:24 pmby joseph3986
I have same issue bought a 30.00 card cant use on my stylo 2
Re: Accidentally bought the wrong card
Posted:
Tue Jan 17, 2017 1:47 amby Taira31
I bought the wrong card also
Re: Accidentally bought the wrong card
Posted:
Tue Jan 17, 2017 9:55 amby ST-Yvonne
joseph3986 wrote:I have same issue bought a 30.00 card cant use on my stylo 2
Hi, joseph3986. My name is Straight Talk Yvonne. I will contact you directly with a private message so we can better assist you with your concern. Please check your Forum inbox for a message and access the chat link we sent you. Our chat support is available 24/7. Thank you.
Re: Accidentally bought the wrong card
Posted:
Tue Jan 17, 2017 9:58 amby ST-Yvonne
Taira31 wrote:I bought the wrong card also
Hi, Taira31. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
Re: Accidentally bought the wrong card
Posted:
Sun Apr 16, 2017 9:00 amby kgkuch
My boyfriend bought the same $30 card for his smart phone. What can we do?
Re: Accidentally bought the wrong card
Posted:
Sun Apr 16, 2017 9:04 amby Shelly_ST
Hi kgkuch. My name is Straight Talk Shelly. Sorry to hear that you're having a problem. Please check your Forum inbox for a message.
Re: Accidentally bought the wrong card
Posted:
Sun Jul 02, 2017 12:31 amby Wycked0520
I have bought a $30 phone card for my smartphone. I did not realize i could not use it on my smartphone. help please!
Re: Accidentally bought the wrong card
Posted:
Sun Jul 02, 2017 7:53 amby ST - Felice
Hi Wycked0520. My name is Straight Talk Felice. Sorry about your problem. We will see on what we can do for you. Please check your Forum inbox for a message.