Accidentally bought the wrong card

[MartinTravels]

I bought a $30 card accidentally for my smartphone for refilling (the card actually says in small print that it does not work for smart phones). I currently use $45 card for my iPhone. After trying to refill online, my $30 card is being rejected. The message says not compatible. I am not sure what should i do? I have already spent money on this card and this card is non refundable. I dont want to spend an additional $45 separately. Is there a way to refund or prorate this? Straight Talk can you please help me? Thanks in advance!

[ST-Daisy]

Hi MartinTravels! My name is Straight Talk Daisy. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. Thank you.

[joseph3986]

I have same issue bought a 30.00 card cant use on my stylo 2

[Taira31]

I bought the wrong card also

[ST-Yvonne]

I have same issue bought a 30.00 card cant use on my stylo 2

Hi, joseph3986. My name is Straight Talk Yvonne. I will contact you directly with a private message so we can better assist you with your concern. Please check your Forum inbox for a message and access the chat link we sent you. Our chat support is available 24/7. Thank you.

[ST-Yvonne]

I bought the wrong card also

Hi, Taira31. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[kgkuch]

My boyfriend bought the same $30 card for his smart phone. What can we do?

[Shelly_ST]

Hi kgkuch. My name is Straight Talk Shelly. Sorry to hear that you're having a problem. Please check your Forum inbox for a message.

[Wycked0520]

I have bought a $30 phone card for my smartphone. I did not realize i could not use it on my smartphone. help please!

[ST - Felice]

Hi Wycked0520. My name is Straight Talk Felice. Sorry about your problem. We will see on what we can do for you. Please check your Forum inbox for a message.